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Individual ReservationsAustralia (AEST) Mon - Fri: 8am – 8pm / Sat & Sun 9am – 6pm
New Zealand (NZST) Mon – Friday: 9am – 8pm / Sat & Sunday 11am – 8pm
Located in New Zealand? Call us at 0800 102 123 -
Email: royalcustomerserviceau@rcclapac.com
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Email: crownandanchor.au@rcclapac.com
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Day of Sailing help24/7
Please refer to the contact details listed on your travel documents.
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Genoa officeTel: 02 89732173(Mon-Sat: 9:00AM-8:00PM / Sun 10:00AM-7:00PM)
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Weybridge officePre-Cruise Tel: 0344 493 4005 / Post-Cruise Tel: 0344 493 2063(Mon-Fri: 8:30AM-9:00PM / Sat & Sun: 9:00AM-7:00PM)
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New Zealand officeTel: 0800-102-123(Mon-Fri: 9:00AM-8:00PM / Weekend: 11:00AM-8:00PMPre-Cruise InquiriesPost-Cruise Comments and Questions
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Oslo officeTel: 22 51 37 90 / Fax: 47 22 51 37 95(Mon-Fri: 9:00AM-5:00PM)E-mail
FOR TRAVEL PARTNER ENQUIRIESTel: 22 51 37 80 -
Sweden officeTel: 0200 88 0155(Mon-Fri: 9:00AM-6:00PM / Sat: 10:00AM-5:00PM)
FOR TRAVEL PARTNER ENQUIRIESTel: 08 22 54 00 -
Denmark officeTel: 80 25 32 52FOR TRAVEL PARTNER ENQUIRIESTel: 33 12 76 00(Mon-Fri: 9:00-18:00 / Sat: 10:00-17:00)
Dec. 24th & Dec. 31st: 9:00-13:00
Closed on Dec. 25th-26th & Jan. 1st-2nd -
Finland officeTel: 020 386 386FOR TRAVEL PARTNER ENQUIRIESTel: 020 386 386(Mon-Fri: 9:00-18:00 / Sat: 10:00-17:00)
Dec. 24th & Dec. 31st: 9:00-13:00
Closed on Dec. 25th-26th & Jan. 1st-2nd -
Frankfurt officeTel: 0800/724 0345(Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: 10:00AM-4:00PM)E-mail
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Austria officeTel: 01/5 95 41 20(Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: 10:00AM-4:00PM)
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Switzerland officeTel: 0800/200 904(Mon-Fri: 8:00AM-7:00PM / Sat: 9:00AM-5:00PM / Sun: 10:00AM-4:00PM)
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Barcelona officeTel: 900 374 400 / Fax: 34 93 304 3528(Mon-Fri: 9:00AM-6:00PM)E-mail
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RCL Cruises LtdTel: 805 11 2000(Mon-Fri: 9:00AM-6:00PM)E-mail
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Singapore officeTel: 65 6675 0413 / Fax: 65 6536 2282(Mon-Fri: 9:30AM-6:30PM / Sat: 9:00AM-1:00PM)E-mail
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Hong Kong, China officeTel: +852 3018-3463 / Fax: +852-3189-3277(Mon-Fri: 9:00AM-6:00PM)ATLASPACE, 16/F, Sun Life Tower, The Gateway, Harbor City, Tsim Sha Tsui, Hong Kong
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Australia officeTel: 1-800-754-500 / Fax: 61 (2) 432 20326(Australia (AEST) Mon - Fri: 8am – 8pm / Sat & Sun 9am – 6pm
New Zealand (NZST) Mon – Friday: 9am – 8pm / Sat & Sunday 11am – 8pm)Pre-Cruise InquiriesPost-Cruise Comments and Questions -
São Paulo officeTel: 11 3090 7200(Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-12:00PM)E-mail
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Mexico City officeTel: 55-5062-9200 - 001 855 877 349(Mon-Fri: 8:00AM-11:00PM / Sat & Sun: 10:00AM-9:00PM)E-mail
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Latin America officeTel: 305-341-0204(Mon-Fri: 3:00AM-8:00PM / Sat: 8:00AM-8:00PM / Sun: 9:00AM-8:00PM )E-mail
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Colombia officeTel: 01-800-518-9660(Mon-Fri: 3:00AM-8:00PM / Sat: 8:00AM-8:00PM / Sun: 9:00AM-8:00PM )E-mail